All orders are shipped with tracking and typically arrive within 7–17 business days. You’ll receive a tracking number once your order has been dispatched so you can follow its journey straight to your door.

Yes — if you’re not satisfied with your order, we accept returns within 14 days of delivery. Please note: return shipping costs are not covered. For any return requests, just head to our Support page and send us an email — we’re happy to help.

Absolutely. All of our iPhone cases are MagSafe compatible, meaning wireless charging and accessory snapping work perfectly — no need to remove your case.

We do our best to display our products as accurately as possible. All images are taken in a studio setting, so colours may appear slightly different in natural lighting — but what you see is very close to what you’ll get.

To clean your Alcantara accessory, gently brush the surface with a soft cloth or dry brush. For deeper cleaning, lightly dampen a microfiber cloth with warm water and dab gently — avoid harsh scrubbing or soaking. Alcantara is water-resistant and easy to care for, so regular maintenance keeps it looking fresh.

No — Alcantara is vegan and made without animal products. It offers the luxurious feel of suede with superior durability, breathability, and sustainability.

At the moment, we don’t offer custom gift wrapping — but your order will arrive in minimal, sleek packaging that’s perfect for gifting.